I recently completed my Medicare enrollment with the Stonum Agency. Amy Stonum Roup guided me through process. She was prepared, patient, and professional!. She made a process I was dreading much easier than I expected!
★ ★ ★ ★ ★
Very knowledgeable, helpful and patient. Amy and her staff are the very best.
I had a heart attack on April 29th! I went to St Luke’s south ER that morning about 2 am By 430 am they installed a stint and then held be for observation till the next morning St Luke’s billed my insurance carrier about $80k I think St Lukes was paid about $20k I also had 4 different doctor bills that were paid at 100 percent My total out of pocket was $295 for the one night hospital room I have since paid $25 for a follow up Dr visit and that’s it ! They recommended a 17 week PT plan That I am doing, my insurance carrier is paying that at 100 percent ! I do have one new drug that I am paying $144 for 90 days They say I will likely be on it for up to 1 year. My next Dr appointment is not until this December. So needless to say I am very pleased with my advantage plan you recommended !!! I thought you would like to see an actual case in action. Thanks for your help !
WOW! Cindy and her team know what excellent customer service is about. I completed my annual review and all of my questions were answered. In addition Cindy did a comparison of my drug costs and I will experience a real savings in the cost. Thank you to the Stonum Agency team. You are the best.
Amy is just the best! She knows her stuff & treats her clients like family. The difference between her and two previous consultants we’ve used in the past is like night & day. She’s great!
My wife and I were very pleased with Amy's professionalism. She was very explanatory and educated us on all our heath insurance needs, We would highly recommend Amy as an agent that works for you in many ways.
Cindy walked us through every step of the process. She thoroughly explained pros and cons of our choices, supplied all the forms that need to be completed along with explanations on how to correctly complete them. She is very quick to respond to emails and questions. A real pro!!!
I can’t say enough about how wonderful it is working here. Also, seeing how much they care for their clients. It truly is a family here!!
Just had my review with The Stonum Agency for this year and as always very professional and informative. Amy answers all my questions with professionalism and expertise which I am grateful as it is all a little confusing to me. I highly recommend them for your Life and Health care needs.
As I approach retirement I am faced with the very daunting task of applying for Medicare. I was referred to The Stonum Agency for assistance. After my meeting with Cindy I left feeling relieved, relaxed and most importantly I had a clear action plan and information to tackle this task. This process has gone from daunting to manageable with Cindy's help.
I had the Stonum Agency referred to my wife and I for a Medicare broker, we have had nothing but a positive experience with Cindy and her staff including asking questions prior to signing up for Medicare and with follow up questions after signing up for Medicare. Cindy and her staff are very friendly and caring when it comes to helping their clients.
Amy and her team were so very helpful finding the right Medicare tie in plans for my husband and myself. Amy is very knowledgeable and skilled at matching client needs to Medicare tie in products. Thank you Amy.